Debate: Data-Driven Sales, Personalization Mastery or Invasion?
DATE & TIME:
23 April 2024
21:30 - 22:30
Date: April 22
Hour: 13:00 EST
US & Canada: 10 am EST
Europe: 4.00 pm CET
Asia: 8:00 pm SGT
Type: Webinar
Extension: 25 mins
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EVENT DESCRIPTION
In digital sales, the use of data and analytics is crucial for understanding customers and market trends. However, there is a debate about whether their intensive use is beneficial or intrusive. Some believe it enhances the customer experience by offering relevant solutions, while others fear privacy invasion and potential abuse. This debate seeks to find a balance between effective personalization and respect for customer privacy