Debate: Sales Automation, Enhancing Efficiency or Eroding Human Connection?
DATE & TIME:
2 May 2024 19:45 - 20:45
Date:
April 22
Hour:
13:00 EST
US & Canada: 10 am EST
Europe: 4.00 pm CET
Asia: 8:00 pm SGT
Type:
Webinar
Extension:
25 mins
Days
Hours
Minutes
Seconds
EVENT
DESCRIPTION
Sales automation raises the dilemma between efficiency and humanization in the customer experience. While it enhances efficiency by streamlining processes, it also concerns about its potential dehumanization, diminishing the emotional connection with customers. The debate examines how to balance efficiency with the human need for connection and personalization in customer interactions.
SPEAKER
